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Month-end close for SaaS metrics

A metrics close fixes a month’s ARR, bridge and retention once they have been reviewed, in the same way the general ledger is closed. Closed figures are the reported figures. Later changes to source data are presented as restatements rather than absorbed into history.

Also called
Metrics close, KPI close
In Revnewed
Calculated in Revnewed

Worked example

Figures from the sample company in every trial. Northwind Analytics (sample). August was revised after September closed; October is open and provisional.

MonthMRRStatus
Jun 2026139,226Closed
Jul 2026138,851Closed
Aug 2026147,708Revised: 149,908 (+2,200)
Sep 2026161,113Closed
Oct 2026163,950Open, provisional

Close checklist

  1. Apply the cut-off. Contract changes effective after month end belong to the next month, even if entered earlier.
  2. Load the month’s exchange rates for every billing currency.
  3. Clear data warnings: missing or stale rates, renewals past their end date, trials past their end date.
  4. Review the bridge and the largest movements by customer. Each should trace to a contract change.
  5. Confirm that opening MRR equals the prior month’s reported closing MRR.
  6. Close the month and issue the pack.

Preparer and reviewer

Assign a preparer and a reviewer. The preparer clears warnings and explains the largest movements; the reviewer traces the bridge to source contracts and to the prior close, then closes the month.

Timing

Close metrics on a fixed working day after month end, once contract changes for the month have been entered and the month’s exchange rates are available.

Changes after close

Contracts are backdated: an upgrade signed late, a cancellation entered after the fact. Keep the reported figure, show the revised figure beside it, and carry the difference as a restatement in multi-month bridges. When the revision is accepted and the month closed again, record the original figure and the restatement in the notes.

How Revnewed calculates it

Owners and admins close a completed month. The full month report is stored as reported, and every screen shows the closed figures for that month.

If live data later differs, the month is flagged with both figures, and bridges spanning several months show the gap as a restatement line. Closing again replaces the stored report.

Missing and stale rates, overdue renewals and trials past their end date are listed as data warnings.

Common misstatements

Closing before rates are loaded
A stale rate becomes part of the reported figure.
Editing the workbook after the meeting
The next pack then opens from a figure nobody presented.
No named reviewer
Without sign-off, the month is never closed in substance.

Close a month on your own contracts

Import customers and contract line items from CSV, review the bridge and close the month. The sample company is there to compare against while you set up.

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