We invoice from NetSuite, Xero or QuickBooks, not Stripe. Does this work?+
Yes. Revnewed works from contracts, not payment events. Export customers and line items from your CRM, billing system or spreadsheet and import them as CSV. Price, quantity, discount, billing interval, currency and dates are all it needs.
How do you treat FX?+
You pick a reporting currency and a rate policy: month-end rate, latest rate or monthly average. Movements are measured at the previous month’s rates and the currency effect gets its own line in the bridge, so retention is not flattered or hurt by exchange rates. Sync ECB rates or upload your own.
What happens if data changes after we close a month?+
The closed figures stay as reported. The month is flagged with the closed and live numbers side by side, and bridges across several months show the gap as a restatement. Close the month again once you accept the change.
What counts as MRR?+
Recurring line items that are live at month end, normalised to a month. One-time fees, trials and contracts that start later are left out of MRR. Signed contracts that have not started yet show as backlog, so you can report contracted ARR as well.
How is our data kept separate from other customers?+
Each workspace is isolated in the database with Postgres row-level security, enforced on every query. Members have owner, admin, member or viewer roles, and you can export everything to CSV or delete your account at any time.
We look after several companies. Is that one account?+
One login, one workspace per company, and a switcher to move between them. Each workspace has its own plan, priced on that company’s ARR.